"Care shouldn't be seen as a job, but as having an extended family"



- Nicola Connolly, Director


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About Us



We are passionate about care and committed to you!



PCS (Personal Care Services) Ltd is a specialised Domiciliary and Palliative Care Provider based in Skelmersdale, Lancashire, providing dedicated, high quality and affordable Domiciliary & Palliative Care services throughout the North West of England.​


We are committed to supporting vulnerable people so that they can continue their lives with dignity and independence and be participating members of their own communities. PCS (Personal Care Services) Ltd is committed to meeting the needs of those people entrusted to our care.


At PCS (Personal Care Services) Ltd we recognise the individuals need for personal fulfilment and aim to offer individualised programs of meaningful activity to satisfy the needs of all our service users.

We encourage involvement in the planning and delivery of services through our “person centred” approach to enable us to shape our services around the holistic needs and preferences of people we support and their families to ensure positive outcomes.


We ensure we have regular communication with the people we support and their families through the assessment process and throughout the ongoing support package. We consider the wishes, needs, preferences and decisions of the persons being supported.




PCS (Personal Care Services) Ltd Recommended on homecare.co.uk


Care Services



How can we help you or a loved one?



The aim of PCS (Personal Care Services) Ltd is to provide effective and efficient domestic and personal care and support that meet the individualised needs of assessed individuals within their own homes and within the community.



Join the PCS Team



Choose a Career in Care today


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The PCS Positivity Blog



Read some of our self help and support blog posts from our in-house Counsellor


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What's coming up?



Check out our latest news and all our upcoming Events


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Our Client Focus Plan



What do our Clients expect and request from us?
Here are a series of 'I ...' statements that we strive to achieve



I want you to turn up at the time we agreed and give your best every visit.


I want you to be pleasant and friendly and help me to be at ease in my own home.


I want to feel in control of my care and support.


I want to know the name of who is supporting me


I want you to take your time with me, be careful and patient, dont make me feel rushed.


I want you to get to know me well and enjoy meaningful conversations with me, take an interest in my life, my family, my friends, my past and my future.


I want you to focus on me when you are in my home, I dont want you to talk over me with another care worker or be on your mobile phone.


I want you to help me be safe, happy and healthy in my own home and community, using your common sense and flexibility to make this happen.


I want you to be well trained and able to support me safely, I want to trust and be confident in you when you are supporting me.


I want you to respect my privacy and keep information about me confidential.


I want you to know mw well enough to recognise when I am unwell, acting early so that I have the best chance of getting better quickly.


I want you to find out about the things that make me 'tick' and support me to maintain and find new interests and activities.


I want you to support me to live beyond my home, maintaining friendships, making new relationships and sharing my skills and interests with others.



Complete Client Satisfaction Survey

I would like to say the I rate this company very highly. I am main carer of my Dad but without the dedication and professional support from the staff of this company I would not have been able to cope.





Stella Esther Connor



My daughter's care package has just moved to this company and I have to say it takes a lot to impress me, but my god they are exceptional, they really care about the vulnerable people they care for. I would highly recommend this company for any care needs you have, they absolutely go above and beyond.





Sharron Martin



Can’t thank these enough, the girls that come out to me are so helpful and caring.





Emma Howes



Thank you to PCS for all the care and attention they give to my dad who is 93 years of age. It is greatly appreciated and the carers are very patient and understanding of his needs. Thank you PCS in Skelmersdale who provide this quality service to him.





Jane Shaw



The carer’s are exceptional - Both the staff at the office and the girls that come out. They always go the extra mile. We’ve got a good working relationship too, we’ve got a message book that we leave each other notes in and if they’re not sure of anything they’ll ring me. I don’t know where we’d be without the carers. They’ve really helped build mums confidence up





Angela Stopforth



Meet the PCS Team



Experienced, knowledgable and always happy to help



From the moment you walk into our Head Office, you instantly become part of the family.



Nigel Fielding



Director



Nicola Connolly



Director / Registered Manager



Chantelle Wilson



Business Development Manager



Karen Mullen



Office Manager



David Martin



Training & Development Manager



Lorna White



Care Manager



Ellie Weedall



Care Coordinator



Susan Cullen



Community Care Assessor



Claire Falcone



Medications Coordinator



Sophia Turner



Office Administration



Jemima Hill Bilboe



HR Administration



We care about your loved ones as much as you do


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PCS (Personal Care Services) Ltd



West Lancashire Investment Centre, Maple View, White Moss Business Park, Skelmersdale, Lancashire, WN8 9TG.

Tel: 01695 553930 | Email: enquiries@personal-careservices.co.uk

CQC Registration No.: 1-102477663




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